Help and support

Questions about your work

Your shifts, your pay, an offer or a booking: ask the office at the company you work for. They see what you see in the app, and they can change it.

Signing in

• Type the mobile number your company has for you. A six-digit code comes by text; type it in within ten minutes.
• No code? Check the number, wait a minute, then ask for a new one. After a few tries it stops for a while: try again later.
• Still nothing? Your company may have a different number for you, or may not have put you on Crewright yet. Ask the office.
• If you work for more than one company that uses Crewright, the app asks which one after the code.

Photos and notifications

• The app asks to use the camera or your photos the first time you send a picture. If you said no, turn it on in your phone’s Settings to Crewright.
• Notifications tell you about new work and messages. Turn them on or off in your phone’s Settings, then Crewright, then Notifications.

No signal

Hours you could not send are kept on your phone as “Not sent yet”. Tap them to send once you are back in range.

Problems with the app

Email support@crewright.com.au. Say what you were doing, what happened, and what kind of phone you have. Please do not send your sign-in code to anyone, us included.

For labour hire companies

To use Crewright for your company, email support@crewright.com.au.

Privacy and removing your sign-in

See Privacy for what Crewright holds and why, and Removing your sign-in to have your sign-in and details removed.